Frequently Asked Questions
Stuck wondering how Pro Training works? You're not alone. We get the same questions all the time. That's exactly why we put this together. Scroll down and find what you need. Still confused? Call us at +27 02 108 1198.
We've got 47 different courses right now. Everything from digital marketing to software development. Finance. Project management. Even niche stuff like blockchain basics. New courses drop every month. Each one's designed by people who actually work in that field. Not some textbook writer from 15 years ago. You get real skills. Not theory nobody uses.
Courses range from R299 to R2,999 depending on depth and length. Most people spend between R600 and R1,200 on their first course. We don't do hidden fees or surprise charges. What you see is what you pay. Want to try something? Our intro modules are free. Seriously. No credit card needed.
Yes. Courses under R1,500 are one payment. Anything above that? Split it three ways at no extra cost. We take credit cards, bank transfers, and PayPal. Payment goes through instantly. You get access right away. Even at 3 AM on a Sunday.
You've got 6 months from enrollment. That's plenty of time for most people. Work at your own pace. Miss a deadline? Contact us. We'll extend it. Life happens. We get it. Average completion time is about 8 weeks, but you could finish in 3 or take all 6. Your call.
You've got 14 days to change your mind. Full refund. No questions asked. We mean it. Just email us at info@protraining.co.za with your order number. Money back within 3 business days. After 14 days? You own it. But honestly, our refund rate is only 3%. People stick with us because the courses actually deliver.
Absolutely. You'll get a digital certificate you can add to LinkedIn or your resume. It shows the course name, completion date, and your score. Some employers recognize them. Many don't yet. But it proves you learned something specific. That matters. Plus you get lifetime access to course materials.
Email info@protraining.co.za during business hours and you'll hear back in 4 hours or less. Call +27 02 108 1198. Or use the chat box inside your course dashboard. It's actually a human. Not a bot. We're based in East London, so during South African business hours you get fast replies.
Yes. All our courses are 100% online. Doesn't matter if you're in Cape Town, Johannesburg, or Durban. You need internet. That's it. Works on phones, tablets, laptops. Whatever. Our platform's been tested on slow connections too. Won't freeze up or crash if your WiFi's being weird.